IF YOU NEED HELP, WE HAVE A REGISTER OF VOLUNTEERS IN THE BOURTONS. YOU SHOULD HAVE RECEIVED A NOTE THROUGH YOUR LETTERBOX WITH THE NAME AND NUMBER OF THE VOLUNTEER WHO CAN HELP YOU IF NEEDS BE. IF FOR SOME REASON YOU HAVEN’T COME ACROSS YOUR CARD PLEASE CONTACT SUE ON 759398 OR SALLY ON 750555
Following the Government’s latest Covid-19 guidance and information provided by Covid-19 Mutual Aid UK, a support group is being set up in the Bourtons to help those who may need some assistance, either because they are elderly, have mobility problems or because they are self-isolating for one of the reasons outlined in the Government’s latest directive.
We would ask that if you have put yourself forward as a volunteer helper, you read and understand the following guidelines which include the GDPR and Safeguarding legislation.
Vital information for support workers during the COVID-19 situation:
In order to provide a local support service to residents, implementing a system which keeps everyone safe is paramount, therefore please be aware of the following guidelines if you are involved in any way with our local support scheme.
- Supporters should ideally be known by the person being supported, otherwise they must be vouched for by someone already known to the person being supported.
- People carrying out support work should have as low a chance of being infected as is possible.
- Support workers should as far as possible, adhere to the following:
- If you have volunteered to be a helper, you must keep a diary of who you have visited and when.
- If you are showing symptoms of infection yourself, you must cease any support work immediately.
- Each supported person ideally should be supported by one person only in order to reduce their possible exposure to infection.
- Thorough hand washing should be done frequently, and always done prior to and after visiting a friend or neighbour you are supporting.
- Wearing gloves should be done while handling all items which may be given to people who are immunocompromised and while in proximity to anyone who may be infected. Aprons should be worn around anyone who may be infected.
- All items given to someone at risk must be disinfected on all surfaces that will be handled by them.
- Disinfection must be carried out if items are taken on public transport.
- Masks should be worn where possible, both by people arranging support, and by people needing support. Masks should be worn in line with manufacturer recommendations, which for paper masks is no more than 15 minutes of effective use.
- To ensure people feel safe and secure in asking for help, data must not be shared beyond support groups (e.g. with private companies, political parties, councils, the NHS, or the police) without that person’s explicit consent.
- Support should be provided without being conditional on sharing someone’s data with another organisation (such as a private company, political party, a council, the NHS or the police).